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Your order is couriered on behalf of the consumer and is set to be delivered to his/her address, OR your promotion code is sent electronically within 30 (thirty) days of the order date in accordance with the Consumer Protection Law numbered 6502.
Your order shall be delivered by the courier company upon confirmation of the dispatch code of the courier by the system.
Unless the Seller makes a statement stating that the company is responsible for product return, the consumer is obliged to send the product to the product return address as stated in Article 1 within 10 days of withdrawal notice.
In case the product is not used in compliance with its technical features and usage instructions within the withdrawal period, the consumer will be responsible for any damage and/or malfunctioning detected in the product.
In case of any problem or query, the consumer may obtain any required information regarding payment, delivery and withdrawal rights by calling Customer Services.
4.1. As per the Distant Sales Contract regarding the purchase of products, the consumer is entitled to reject the product without any justification within 14 days of delivery date, without facing any legal or criminal liability. In Distant Sales Contract regarding the purchase of services, the withdrawal period becomes effective from the date of the Agreement. If it is determined that the fulfilment of the service starts before the expiration of withdrawal right period, the consumer is able to use his/her withdrawal right by the fulfilment date of the service. The transportation expenses arising out of the execution of withdrawal right shall be covered by the Seller in the case that the product is returned with Seller’s contracted Courier Company.
The consumer must submit their request to cancel the order within 14 days via fax, telephone or e-mail, as stated in Article 1, to the Seller. Also, the product in question must be unused within the scope of the Distant Sale Contract provisions. Return policy of the Seller within the scope of withdrawal right is stated in the Distant Sales Contract. If the product is sent through a courier company other than the Seller’s contracted courier company, then courier expense shall be covered by the consumer.
The scope and subject of this Agreement is to clarify the rights and responsibilities of the parties regarding sales and delivery terms of the product in accordance with the Consumer Protection Law numbered 6502 and applicable regulations on Distant Contract published in the official gazette, dated 27/11/2014. The Distant Contract is electronically ordered by the Buyer from the taskenginepro.com website, owned by the Seller, and its qualifications and sale price are stated below.
Information regarding type, quantity, brand/model/ colour, sale price and delivery of the product are given as follows:
By placing an order or making a transaction through the website or its mobile application using any relevant information as required by the platforms, you signify your agreement to be bound by these conditions.
The consumer is not able to use the withdrawal right on:
Regarding complaints and objections related to product contract, the consumer is entitled to make his/her applications to District and Provincial Arbitration Committee for Consumer Problems located in either consumer’s own domicile, or at the location of purchase transaction, or Consumer Court, within the boundaries of monetary limitations determined by the Ministry of Custom and Commerce every December.