Distance Selling Agreement

Pre-Contractual Information Form

  • 1. Seller:
    Title : Pandora X Software (hereinafter referred to as “SELLER”)
    Address : Uludağ Üni. Ulutek Teknoloji Geliştirme Bölg. No:105 Nilüfer / BURSA / TÜRKİYE
    Phone : +90 (224) 442 8175
    E-Mail : info@pandorax.com.tr
  • 2. Product Information : Information regarding type, quantity, brand/model/ colour, sale price and delivery of the product are given as follows:
Description of Product Quantity Price with VAT
"Product name"
Sub Total
Shipping Cost
Payment Method
Delay Interest 0 Month
Total (VAT Included)
Delivery Address
Recipient
Secondary Recipient
Billing Address

Your order is couriered on behalf of the consumer and is set to be delivered to his/her address, OR your promotion code is sent electronically within 30 (thirty) days of the order date in accordance with the Consumer Protection Law numbered 6502.

Your order shall be delivered by the courier company upon confirmation of the dispatch code of the courier by the system.

  • 3. General Conditions Information regarding type, quantity, brand/model/ colour, sale price and delivery of the product are given as follows:
  • Unless the Seller makes a statement stating that the company is responsible for product return, the consumer is obliged to send the product to the product return address as stated in Article 1 within 10 days of withdrawal notice.

    In case the product is not used in compliance with its technical features and usage instructions within the withdrawal period, the consumer will be responsible for any damage and/or malfunctioning detected in the product.

    In case of any problem or query, the consumer may obtain any required information regarding payment, delivery and withdrawal rights by calling Customer Services.

  • 4. Withdrawal Rights Information regarding type, quantity, brand/model/ colour, sale price and delivery of the product are given as follows:
    • 4.1. As per the Distant Sales Contract regarding the purchase of products, the consumer is entitled to reject the product without any justification within 14 days of delivery date, without facing any legal or criminal liability. In Distant Sales Contract regarding the purchase of services, the withdrawal period becomes effective from the date of the Agreement. If it is determined that the fulfilment of the service starts before the expiration of withdrawal right period, the consumer is able to use his/her withdrawal right by the fulfilment date of the service. The transportation expenses arising out of the execution of withdrawal right shall be covered by the Seller in the case that the product is returned with Seller’s contracted Courier Company.

      The consumer must submit their request to cancel the order within 14 days via fax, telephone or e-mail, as stated in Article 1, to the Seller. Also, the product in question must be unused within the scope of the Distant Sale Contract provisions. Return policy of the Seller within the scope of withdrawal right is stated in the Distant Sales Contract. If the product is sent through a courier company other than the Seller’s contracted courier company, then courier expense shall be covered by the consumer.

    • 4.2. The consumer is not able to use the withdrawal right on:
      • 1. Products whose prices are likely to change based on the fluctuations of financial market that are beyond the control of the trader or provider.
      • 2. Products that have been ordered based on personal requests and needs.
      • 3. Products that are perishable
      • 4. Products deemed unsuitable for return due to health and hygiene issues, i.e. if protective covering such as packaging, stamps, and tapes have been removed.
      • 5. Products that have been compounded with any other products after their delivery and have lost their original form.
      • 6. Products that have been provided on tangible platform such as books, digital content and computer consumables in case that their protective cover such as packaging, stamps, and tapes have been removed.
      • 7. Agreements on delivery of the periodicals such as newspapers and journals, with the exception of subscription agreements.
      • 8. Limited-time offers such as recreation activities, accommodation, transportation, car leasing, and food-drink supply vouchers.
      • 9. Spot delivery of intangible goods to consumer or services that have been fulfilled on electronic platform.
      • 10. Products whose dispatch has commenced with the consent of the consumer before the withdrawal period has expired.
    • Validity The pre-contractual information form shall be effective upon electronic confirmation by the consumer.
  • 5. Governing Jurisdiction Regarding complaints and objections related to product contract, the consumer is entitled to make his/her applications to District and Provincial Arbitration Committee for Consumer Problems located in either consumer’s own domicile, or at the location of purchase transaction, or Consumer Court, within the boundaries of monetary limitations determined by the Ministry of Custom and Commerce every December.
  • Consumer

    Full Name:

    E-Mail:

    Date:

    Distant Sale Contracts

    ARTICLE 1 — PARTIES 

  • 1.1 SELLER:
    Title : Pandora X Software (hereinafter referred to as “SELLER”)
    Address : Uludağ Üni. Ulutek Teknoloji Geliştirme Bölg. No:105 Nilüfer / BURSA / TÜRKİYE
    Phone : +90 (224) 442 8175
    E-Mail : info@pandorax.com.tr
  • 1.2 BUYER:
    Title :
    Address :
    Phone :
    E-Mail :
  • ARTICLE 2 — SUBJECT  

    The scope and subject of this Agreement is to clarify the rights and responsibilities of the parties regarding sales and delivery terms of the product in accordance with the Consumer Protection Law numbered 6502 and applicable regulations on Distant Contract published in the official gazette, dated 27/11/2014. The Distant Contract is electronically ordered by the Buyer from the taskenginepro.com website, owned by the Seller, and its qualifications and sale price are stated below.

    ARTICLE 3 — PRODUCT INFORMATION

    Information regarding type, quantity, brand/model/ colour, sale price and delivery of the product are given as follows:

    Subtotal: 

    Shipment Fee:

    Discount: 

    GRAND TOTAL:

    Shipping Address:

    ARTICLE 4 — GENERAL CONDITIONS

    By placing an order or making a transaction through the website or its mobile application using any relevant information as required by the platforms, you signify your agreement to be bound by these conditions.

    • 4.1 The consumer hereby accepts and acknowledges that pre-information form gives him/her all necessary information about the features, sale price (including VAT), payment method, delivery lead time and conditions of the product as well as the name/title of the Seller and his appropriate contact information and address to confirm this transaction electronically.
    • 4.2 The product shall be delivered to the Buyer or third person referred to by the Buyer who resides at the stated address within the period announced on the website, which may vary based on the distance between Seller’s and Buyer’s address. The period shall not exceed 30 days under any circumstances. The courier expense, which is stated in Article 3, shall be covered by the Consumer, and this expense shall be reflected in the invoice under the title of “Delivery Cost”.
    • 4.3 If it is determined that the product is to be delivered by any third party other than the Buyer, the Seller cannot be held liable for any refusal of delivery claimed by the third parties.
    • 4.4 The Buyer cannot be held liable for any delivery failure due to problems faced by the courier company during the delivery stage.
    • 4.5 The Buyer is responsible to deliver the product unused and undamaged with the certificate of warranty and instructions booklet, if legally necessary.
    • 4.6 In case of a repair demand from the Consumer, the product shall be supplied to the Consumer within the period specified in Consumer Law and its related regulations.
    • 4.7 The Seller may supply another product to the Buyer of the same quality and price with the ordered product in case that the Seller has reason which can be considered as a valid ground for this claim.
    • 4.8 In case it is impossible to supply the service or product in question, the Seller shall notify the Consumer of the situation before the fulfilment period for its obligation expires. Furthermore, in these circumstances the Seller may supply another product to the Buyer of the same quality and price if the product is in stock.
    • 4.9 The consumer accepts and acknowledges that the Seller who notifies him/her of the impossibility of supplying the product due to it being out of stock before the fulfilment period for its obligation expires is also entitled to refund the products price.
    • However, under these circumstances, even though the product may be out of stock, the Buyer cannot demand the supply of a product with the same quality and price in place of a refund.
    • 4.10 It is stipulated that one signed copy of this Agreement must be sent to the Buyer and the price must be paid with the preferred payment method by the Buyer before the delivery of the product. If the price of the product is not paid or is cancelled for any reason, the Seller shall be deemed exempt from delivery obligations of the product.
    • 4.11 In the event that the price of the product is not transferred in the Buyer’s account through the relevant Banks and financial institutions, or the price is paid with illegal or wrong use of credit card, debit card or any other payment methods listed on the website, or by unauthorised persons, without negligence of the Buyer, the Buyer is obliged to re-deliver the product to the Seller within 3 (three) days.
    • 4.12 In the case that the Seller fails to deliver the product due to force majeure situations, such as adverse weather conditions, or extraordinary restrictions on transportation, the Seller is obliged to inform the Buyer of the situation. In these circumstances, the Buyer is entitled to either terminate the contract or cancel the order. In case of contract termination, the Seller is obliged to refund all payments made for the product to the Buyer in advance within 14 (fourteen) days upon the delivery of the termination notification.
    • 4.13 In the event that the Buyer uses withdrawal right for the Product, the price of the product shall be returned to the relevant Bank within 14 (fourteen) days using payment methods such as credit cards, debit cards, or any other payment methods listed on the website. Upon fulfilment of this transaction, the reflection of the refund amount in the Buyer’s account is fully subjected to internal procedure of the Banks wherein the Seller has no right to interfere.

    ARTICLE 5 — WITHDRAWAL RIGHT 

    • 5.1 In Distant Sales Contract regarding the purchase of products, the consumer is entitled to refuse the product without any justification within 14 days upon the delivery date without taking any legal or criminal liability. In Distant Sales Contract regarding the purchase of services, the withdrawal period starts the effective date of the Agreement. If it is determined that the fulfilment of the service starts before the period of withdrawal right expires, consumer is able to use its withdrawal right by the fulfilment date of the service. The transportation expenses arising out of the execution of withdrawal right shall be covered by the Seller in the case that the product is returned with Seller’s contracted Courier Company.
    • 5.2 The consumer must submit its request to cancel the order within 14 days via fax, telephone or e-mail stated in Article 1 to the Seller and the product must be non-used within scope of the Distant Sale Contract Article 6. Return policy of the Seller within scope of withdrawal right is stated on the Distant Sales Contract. Courier expense shall be covered by the consumer if the product is sent other than Seller’s contracted courier companies titled DHL.
    • The documents written below must be conveyed to the Seller with the product which will be returned on the basis of withdrawal right 
      a) Invoice of the Product and a return invoice of the Product issued by the Company if the 
      b) The Form for the returning products.
    • 5.3 The Products must be delivered to the Seller’s address specified for the product return in an non-used and non-damaged condition together with its original package and accessories if any. The Seller shall refund all payments which is made with respect to the returned product within 14 days upon the notification of the withdrawal right.
    • 5.4 The invoice which is submitted to the buyer (consumer) during the delivery of the product, must be returned with the product to the Seller In order to ensure a consistency on Seller’s accounting records. Further, the invoice which will be returned with the product shall be signed and marked as a “return invoice” by the Buyer

    ARTICLE 6 — EXCEPTIONS TO THE RIGHT OF WITHDRAWAL 

    The consumer is not able to use the withdrawal right on:

  • 1. Products whose prices are likely to change based on the fluctuations of financial market that are beyond the control of the trader or provider.
  • 2. Products that have been ordered based on personal requests and needs.
  • 3. Products that are perishable
  • 4. Products deemed unsuitable for return due to health and hygiene issues, i.e. if protective covering such as packaging, stamps, and tapes have been removed.
  • 5. Products that have been compounded with any other products after their delivery and have lost their original form.
  • 6. Products that have been provided on tangible platform such as books, digital content and computer consumables in case that their protective cover such as packaging, stamps, and tapes have been removed.
  • 7. Agreements on delivery of the periodicals such as newspapers and journals, with the exception of subscription agreements.
  • 8. Limited-time offers such as recreation activities, accommodation, transportation, car leasing, and food-drink supply vouchers.
  • 9. Spot delivery of intangible goods to consumer or services that have been fulfilled on electronic platform.
  • 10. Products whose dispatch has commenced with the consent of the consumer before the withdrawal period has expired.
  • ARTICLE 7 — GOVERNING JURISDICTION 

    Regarding complaints and objections related to product contract, the consumer is entitled to make his/her applications to District and Provincial Arbitration Committee for Consumer Problems located in either consumer’s own domicile, or at the location of purchase transaction, or Consumer Court, within the boundaries of monetary limitations determined by the Ministry of Custom and Commerce every December.

    Buyer

    Full Name:

    E-mail Address:

    Date:

Task Engine

Task Engine is a development of Pandora X Software Studios. With Task Engine you can forget about pros of working remotely and enjoy having your team working from different locations.

Pandora X Software 97 Kett's Hill
Norwich NR1 4HD / Norfolk
United Kingdom

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